Elevate Your Supply Chain Safely.
We eliminate the risks of importing. From auditing Chinese factories and negotiating contracts to strict quality control and HMRC customs clearance in the UK.
600+
Audited Factories
£85M
Goods Sourced
100%
Quality Assured
24/7
UK-CN Support
End-to-End Solutions
We protect your capital and brand reputation. From initial factory sourcing to the final mile delivery in the UK, we handle the complexity.
Supplier Sourcing
We bypass Alibaba middlemen to find genuine manufacturers. We conduct rigorous legal and operational background checks.
Learn More about Supplier SourcingFactory Audits
Our local Chinese teams visit facilities to verify production capabilities, working conditions, and quality management systems.
Learn More about Factory AuditsQuality Control
Strict Pre-Shipment Inspections (PSI) based on AQL standards. We check dimensions and provide photo reports before payment.
Learn More about Quality ControlOEM & White Label
Develop your own branded products. We manage custom molds, sample iterations, and secure your Intellectual Property with NNNs.
Learn More about OEM and White Label servicesFreight & Customs
Seamless DDP logistics. We book sea/air freight, consolidate containers, and handle all HMRC import duties and VAT documentation.
Learn More about Freight and Customs clearanceAmazon FBA Prep
Selling on Amazon? We handle FNSKU labelling, polybagging, and direct shipping to UK fulfillment centres, saving local costs.
Learn More about Amazon FBA Prep servicesOur 6-Step Framework
A transparent, risk-free workflow designed to take you from an initial product idea to landed goods seamlessly.
1. Consultation
We discuss your product specifications, target pricing, compliance requirements for the UK market, and timeline.
2. Quotation & Sourcing
Our China team identifies potential factories, filters them, and provides a transparent cost breakdown.
Your boots on the ground in China.
International Master Services (IMS) was founded on a simple premise: UK businesses need a transparent partner to navigate the complexities of Chinese manufacturing without fear of scams or hidden fees.
Read Our Story about IMS SourcingUK Success Stories
Audio Brand Scaling
Transitioned a London startup from trading company purchases to direct factory OEM production.
Cost Reduction
32%
Defect Rate
0.5%
Ergonomic Import
A UK office supplier faced massive delays. We audited 12 factories and secured an exclusive contract.
Lead Time
-15 Days
Logistics
DDP to UK
Heavy Machinery
Sourcing CNC machinery requiring strictly CE-certified components and rigorous pre-shipment testing.
Compliance
100% CE
Savings
£45,000+
Why You Need a Partner
Importing directly without local presence exposes your business to hidden risks. Here is the reality of global sourcing.
Communication Gaps
Of production delays are caused by cultural and language misunderstandings. Our bilingual team eliminates this entirely.
Quality Fade
Without physical oversight, factories often slowly substitute cheaper materials over time. We conduct random audits to prevent this.
Hidden Middlemen
Many "factories" on Alibaba are actually trading companies marking up prices. We bypass them and contract the true source directly.
Frequently Asked Questions
We operate on a transparent model. We charge a flat initial sourcing fee to vet suppliers, and then a small percentage (usually 5-8%) on the total order value for handling the end-to-end process including QC and shipping. Zero hidden kickbacks.
Yes, absolutely. We offer DDP (Delivered Duty Paid) services. We handle all export customs in China, the sea/air freight, and all HMRC import duties, VAT documentation, and port clearances in the UK, delivering straight to your door.
This is exactly why you use IMS. If goods fail our Pre-Shipment Inspection (PSI), we withhold the final balance payment to the factory. We negotiate on your behalf to have the factory rework or remake the defective units at their own cost before anything is shipped.
Let's build your supply chain.
Fill out the form with your product details. Our UK-based account managers will review your requirements and respond within 24 hours.
UK Head Office
124 City Road, London, EC1V 2NX
United Kingdom